In the app
Signed in? Open More → Help & Support to raise a request. Replies arrive in the app, so the thread stays in one place.
Help & support
Need a hand with the app?
Three ways to reach us, and answers to the questions we hear most often.
By email
Not signed in, or the app won't open? Email us and we'll help you directly.
At a distribution
Our team is on site at every distribution and happy to walk you through the app in person.
Common questions
Frequently asked questions
Maintained by the NOURISH-Durham team — the same answers you'll find in the app.
Common questions
Frequently asked questions
Our full list of answers lives inside the app, under More → Help & Support. If you can't find what you need there, get in touch and we'll answer directly.
Your data
Privacy, and deleting your account
You can export or delete your account and data from More → Profile in the app at any time — you do not need to contact us first. Our Privacy Policy explains what we store and why, and the data consent notice covers what you agreed to when you signed up.
Get the app
The NOURISH-Durham app is on its way.
Free, for everyone in Durham County. No cost, no catch — just the food programme, organised.